FAQs

General Questions

We bring most of our handpicked items directly from Europe. We predominantly collect them in the German Homeland, France, Italy, Holland, Denmark and Austria.

We are collecting important authentic 20th Century European lighting, furniture & objects. All of our pieces are vintage and original, except for our own line of lighting that you can find here or on display in our showroom as well.

On average we post 4-6 exciting new items to our website every week, so please check frequently for new design beauties.

Due to the vintage nature of our pieces we can not guarantee that we can find a matching piece for you, however you can let us know what you are looking for and we can potentially “hunt it down” for you.

All our items are available for rental, except for a few items that are particularly fragile. Our rental rates for a one week rental are 15% of the full list price and 10% for every additional week.

Pre-Sale Questions

Yes, we do give designer and trade discounts.

Please call or email us if you want to put an item on hold. Our hold period is one week.

Each item listing includes a comprehensive description and a series of up to 10 photographs that show the condition of a particular item. Most of our items are in excellent vintage condition and ready to be installed without any further adjustments. At times we will partially or fully restore items to meet our high standards. Restorations will be mentioned in the item description. We strive to convey any flaws that an item might show, such as dents, chips and excessive wear to give you the best possible overview of the item you are interested in. We are happy to supply you with additional information or photos as per your request.

All of our lighting is professionally inspected once they arrive at our store. The wiring in all our lights meets US standards and most of them are completely rewired unless otherwise stated. For an additional charge all items can be UL listed. If you have any questions, please contact us directly.

Items can be customized to a certain extend, e.g. the height of most chandeliers can be varied to fit your needs. Please inquire about customizations that you might require.

Shipping & Returns

We work with experienced shippers, who will professionally pack, ship and insure your item via UPS or FedEx. Large, fragile or unusually expensive items will be shipped with a ‘white glove’ shipping company that will pick up and blanket wrap the items at our gallery and hand deliver them to you. Feel free to request a shipping quote for any item that you are interested in and we will provide you with a shipping quote right away.

Yes, you can take any item out on memo, which means we will ship the item to you, so you can see it in the actual space that you intend it for. Our memo period is usually 48 hours upon receipt of the item and while we will hold your credit card information during this period, you will only be responsible for any shipping cost incurred. In case you decide to keep the item, we will charge the card on file, if you decide to not keep the item you can simply (and safely) send it back to us.

All sales are final and we do not accept returns on our vintage items. All items are sold as is. You can take the item out on memo prior to purchasing it, to make sure it is the perfect fit for you. We allow returns on a case by case basis upon prior written approval within 14 days of delivery in exchange for a store credit. In case of refunds a 15% restocking fee will apply. You, as the Buyer are responsible for return shipping charges and will not be reimbursed for the original shipping cost.